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Interpersonal & Communication Skills

Books
Theory/Concepts/ Rationale
Teaching-Learning

Books

  1. Kurtz S, Silverman J, Draper J. Teaching and learning communication skill in medicine. Abingdon (UK): Radcliffe Medical Press Ltd.; 1998.

  2. Limpkin M, Putnam SM, Lazare A. The Medical Interview: Clinical Care, Education, and Research. Verlag (NY): Springer; 1995.

  3. Platt FW, Gordon GH. Field Guide to the Difficult Patient Interview. Philadelphia (PA): Lippincott,Williams & Wilkins; 1999.

  4. Stewart M, Brown JB, Weston WW, McWhinney IR, McWilliam CL, Freeman TR. Patient-Centered Medicine. Thousand Oaks (CA): SAGE Publications; 1995.

     

Theory/Concepts/Rationale

  1. Bartlett EE, Grayson M, Barker R, Levine DM, Golden A, Libber S. The effects of physician communications skills on patient satisfaction; recall, and adherence. J Chronic Dis 1984;37:755-64. ABSTRACT

  2. Carroll JG, Platt FW. Engagement: The grout of the clinical encounter. JCOM 1998;5:43-5. ABSTRACT

  3. Keller VF, Carroll JG. A new Model for physician-patient communication. Patient Educ Couns 1994;23:131-40. ABSTRACT

  4. Keller VF, Kemp-White M. Choices and changes: A new model for influencing patient health behavior. JCOM 1997;4:33-6. ABSTRACT

  5. Kemp-White M, Keller VF. Difficult clinician-patient relationships. JCOM 1998; 5:32-6. ABSTRACT

  6. Kenny NP. Speaking of values: the ethics of communication. Cancer Prev Control 1999;3:31-5.

  7. Laine C, Davidoff F. Patient-centered medicine. A professional evolution. JAMA 1996;275:152-6. ABSTRACT

  8. Lang F, Floyd MR, Beine KL. Clues to patients' explanations and concerns about their illnesses. A call for active listening. Arch Fam Med 2000; 9:222-7. ABSTRACT

  9. Makoul G. Essential elements of communication in medical encounters: the Kalamazoo consensus statement. Acad Med 2001; 76:390-3. ABSTRACT

  10. Matthews DA, Feinstein AR. A review of systems for the personal aspects of patient care. Am J Med Sci 1988;295:159-71.

  11. Moore W. Medical education. Speak to me before it's too late. Health Serv J 1997;107:20-2. ABSTRACT

  12. Parboosingh J, Inhaber S. A catalyst for change in communication skills: the Canadian Breast Cancer Initiative. Cancer Prev Control 1999;3:19-24.

  13. Platt FW, Platt CM. Empathy: A miracale or nothing at all? JCOM 1998; 5:30-3.

  14. Stewart M, Belle-Brown J, Boon H, Galajda J, Meredith L, Sangster M. Evidence on Patient-Doctor Communication. Cancer Prev Control 1999; 3:25-30.

  15. Thom DH, Campbell B. Patient-physician trust: an exploratory study. J Fam Pract 1997;44:169-76. ABSTRACT

     

Teaching-Learning

  1. Baile WF, Lenzi R, Kudelka AP, Maguire P, Novack D, Goldstein M et al. Improving physician-patient communication in cancer care: outcome of a workshop for oncologists. J Cancer Educ 1997;12:166-73.

  2. Boulton M, Griffiths J, Hall D, McIntyre M, Oliver B, Woodward J. Improving communication: a practical programme for teaching trainees about communication issues in the general practice consultation. Med Educ 1984; 18:269-74. ABSTRACT

  3. Burack JH, Irby DM, Carline JD, Root RK, Larson EB. Teaching compassion and respect. Attending physicians' responses to problematic behaviors. J Gen Intern Med 1999;14:49-55. ABSTRACT

  4. Garg A, Buckman R, Kason Y. Teaching medical students how to break bad news. CMAJ 1997;156:1159-64. ABSTRACT

  5. Gask L, Goldberg D, Boardman J, Craig T, Goddard C, Jones O et al. Training general practitioners to teach psychiatric interviewing skills: an evaluation of group training. Med Educ 1991;25:444-51. ABSTRACT

  6. Gordon GH, Duffy FD. Educating and enlisting patients. JCOM 1998; 5:45-50. ABSTRACT

  7. Henwood PG, Altmaier EM. Evaluating the effectiveness of communication skills training: a review of research. Clin Perform Qual Health Care 1996; 4:154-8. ABSTRACT

  8. Kurtz S, Laidlaw T, Makoul G, Schnabl G. Medical education initiatives in communication skills. Cancer Prev Control 1999;3:37-45. ABSTRACT

  9. Maguire P. Can communication skills be taught? Br J Hosp Med 1990; 43:215-16. ABSTRACT

  10. Mansfield F. Supervised role-play in the teaching of the process of consultation. Med Educ 1991;25:485-90. ABSTRACT

  11. Morgan ER, Winter RJ. Teaching communication skills. An essential part of residency training. Arch Pediatr Adolesc Med 1996;150:638-42. ABSTRACT

  12. Roter DL, Hall JA, Kern DE, Barker LR, Cole KA, Roca RP. Improving physicians' interviewing skills and reducing patients' emotional distress. A randomized clinical trial. Arch Intern Med 1995;155:1877-84. ABSTRACT

  13. Schmidt TA, Norton RL, Tolle SW. Sudden death in the ED: educating residents to compassionately inform families. J Emerg Med 1992;10:643-47. ABSTRACT

  14. Smith RC, Lyles JS, Mettler JA, Marshall AA, Van Egeren LF, Stoffelmayr BE et al. A strategy for improving patient satisfaction by the intensive training of residents in psychosocial medicine: a controlled, randomized study. Acad Med 1995;70:729-32. ABSTRACT

  15. Smith RC, Lyles JS, Mettler J, Stoffelmayr BE, Van Egeren LF, Marshall AA et al. The effectiveness of intensive training for residents in interviewing. A randomized, controlled study. Ann Intern Med 1998; 128:118-26. ABSTRACT

  16. Stephens PA, Campbell JM. Scientific writing and editing: a new role for the library. Bull Med Libr Assoc 1995;83:478-82. ABSTRACT

  17. Thom DH, Bloch DA, Segal ES. An intervention to increase patients' trust in their physicians. Stanford Trust Study Physician Group. Acad Med 1999; 74:195-98. ABSTRACT

  18. Williams GC, Deci EL. The importance of supporting autonomy in medical education. Ann Intern Med 1998;129:303-8. ABSTRACT

  19. Williamson PR, Smith RC, Kern DE, Lipkin M, Jr., Barker LR, Hoppe RB et al. The medical interview and psychosocial aspects of medicine: block curricula for residents. J Gen Intern Med 1992;7:235-42.